Privacy Policy
Last Updated: November 7, 2024
Last updated: August 5, 2026.
Welcome to Divorce Network Pro, accessible at divorcenetworkpro.com. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website. By using this site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. This includes:
- Personal Information: When you sign up for our directory, create a profile, or contact us, we may collect your name, email address, mailing address, phone number, profession, and other relevant details.
- Usage Data: We automatically collect information about your interactions with our website, such as your IP address, browser type, device information, pages visited, and time spent on our site.
- Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies allow us to remember your preferences and improve site functionality. You may adjust your browser settings to refuse cookies, though this may limit some site features.
Client Portal Content: If you use the client portal, we collect the information you choose to add there: your divorce stage and concerns, journal entries, mood check-ins, worksheet responses, case timeline events, and documents and invoices you upload (which are stored until you delete them). Your wellbeing content — journal entries, mood check-ins, and worksheets — is private to you and is not shared with professionals or other members.
Community Content: If you join the community, we collect the display name and avatar you choose, your posts, comments, reactions, direct messages, and session RSVPs. Clients participate under a chosen display name — your real name is not shown to other members.
Payment Information: Payments are processed by Stripe. We receive subscription status and billing metadata, but we never store your full card number.
2. How We Use Your Information
We use your information for various purposes, including:
- Providing Services: To manage your account, create your profile in our directory, and allow users to search and connect with professionals.
- Improving Our Site: To analyze how users interact with our website and improve its functionality and performance.
- Marketing and Communications: To send you updates, promotional materials, and other information related to our services. You may opt out of these communications at any time.
- Security and Compliance: To protect our website and comply with applicable legal obligations.
AI Features: Questions you ask, messages you submit, and documents you upload to AI-powered tools (such as Ask DNP, the BIFF Drafter, and document explanations) are processed by our AI service providers — Anthropic, and mem0 for conversation memory — on our behalf to generate responses and personalize your experience. These providers process this data to provide the service to us and do not use it to train their models.
3. How We Share Your Information
We may share your information in the following situations:
- With Other Users: If you are a professional listed in our directory, your profile, including name, profession, and contact information, will be publicly accessible.
- With Service Providers: We may work with third-party service providers to assist in operating our website, such as hosting, payment processing, and analytics.
- Legal Compliance: We may disclose your information if required by law, such as in response to a subpoena, government request, or other legal processes.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred to the new entity.
With Professionals You Choose: When you request an introduction to a professional, the contact details you provide are shared with that professional. When you connect with a professional in the portal, you control what is shared with them through category-based permissions (for example, which documents they can see).
With Other Members: Content you post in the community is visible to other members under your chosen display name. Direct messages are visible to the participants in the conversation. Content that is reported may be reviewed by moderators.
Service Providers We Use: We work with the following providers to operate the service: Google Firebase (data storage and authentication), Stripe (payments), Anthropic and mem0 (AI features), Resend, MailerLite, and SendGrid (email), Algolia (search), Vercel (hosting), and Sentry (error monitoring). Each processes data only as needed to provide its service.
4. Your Choices and Rights
You have several rights regarding your information:
- Access and Correction: You may access and update your personal information by logging into your account.
- Deletion: You can request the deletion of your personal information by contacting us, though we may need to retain certain information for legal or operational purposes.
- Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions included in our emails.
Retention: Content you add to the portal (documents, journal entries, messages, posts) remains stored until you delete it or request deletion of your account.
5. Security of Your Information
We use appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will promptly delete it.
8. International Users
If you are accessing divorcenetworkpro.com from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our site, you consent to this transfer.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Divorce Network Pro
Email: contact@divorcenetworkpro.com
Website: divorcenetworkpro.com
Google User Data
Divorce Network Pro uses Google APIs in two ways: you may sign in with your Google account, and professionals may connect their Google Calendar (via our scheduling provider, Nylas) so clients can book time with them. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
The use of raw or derived user data received from Google Workspace APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. We do not use Google Workspace API data to develop, improve, or train generalized AI or machine learning models. We only use this data to provide and improve the features you explicitly choose to use (signing in and appointment scheduling), we do not transfer it to third parties except as necessary to provide those features or as required by law, and we do not sell it or use it for advertising.